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Extols the virtuous courtesy demonstrated to passengers by the railway employees on the Buffalo, Rochester, and Pittsburgh Railway. Serves primarily, however, as a general treatise on manners for society as a whole, advising, among many other suggestions, "do not join the Knockers' Klub; and avoid all fellowship with the folks who are trying to wear the face off a clock," "never conceal unfinished work under blotters, in pigeonholes or drawers, depending on memory to find it," and "to gibe visitors, or to give fresh and flippant answers, even to stupid or impudent people, is a great mistake."
East Aurora, New York
Buffalo, Rochester, and Pittsburgh Railway, railroad employee conduct, manners and courtesy early 20th century
Hubbard, Elbert, "Courtesy as an Asset" (1911). Books and Publications. 281.
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